Salesforce consulting at Slalom
At Slalom, Gray worked inside multidisciplinary Salesforce delivery teams, building the consulting foundation he later carried into operating roles.
Salesforce managed services that clear the backlog and keep the org moving
Get senior administration, development, architecture, integration, and release support from one accountable GAT Solutions team.
HIPAA compliant
Certified experts
HIPAA compliant
Certified experts
What is slowing your Salesforce team down?
Send the backlog, production issue, or capability gap. We will reply with the first questions we would answer and whether managed ownership fits.
By submitting, you agree that GAT Solutions may contact you about this request. We do not sell your information.
★★★★★“Gray has been a pleasure to work with and was instrumental in helping us build our system almost entirely from scratch. He is punctual, communicates effectively, and is thoughtful in his approach to finding solutions.”
★★★★★“GAT has been a pleasure to work with, and has been instrumental in helping us build our system almost entirely from scratch. They are punctual, communicate effectively, and are thoughtful in their approach to finding solutions.”
★★★★★“Gray and GAT were a pleasure to work with, knowledgeable about Salesforce and software development in general. They were able to complete client projects and always exceeded expectations. Would highly recommend them again!!!”
Gray leads the relationship, and the GAT team delivers the work through production.
Gray is GAT’s Lead Consultant and remains hands-on with priorities, architecture, and release decisions. He works with your team to separate production risk from roadmap work and keep one delivery plan across Salesforce and connected systems.
Our administrators, developers, integration specialists, and architects own the work in their disciplines. Gray keeps the context and acceptance criteria connected while the GAT team carries each item through testing, documentation, and production.
Revenue operations at Rula
He then moved to Rula, where he architected and built patient-operations systems for patient processing and revenue operations, then owned the Salesforce workflows and operating path behind them.
Enterprise applications at Cribl
After Rula, Gray joined Cribl, where his work included support operations, community access, and the production systems behind them.
ApexGenius at GAT
After Cribl, Gray moved full time into GAT, where he leads managed-services delivery and continues to build ApexGenius, GAT’s Salesforce admin MCP for Claude and ChatGPT.
Upwork client reviews5.0 · Top Rated Plus
Salesforce Developer for REST API Integration
5.0 / 5
Salesforce Administrator needed to create and update new tasks, fields, and create basic automation.
5.0 / 5
We need a Salesforce Admin/Developer with extensive Formstack experience
5.0 / 5
Help me create Apex Trigger for Salesforce
5.0 / 5
Salesforce.com Apex Class Updates and Test Class Coverage
5.0 / 5
Hourly Salesforce Admin Work
5.0 / 5
Salesforce Developer
5.0 / 5
Salesforce Developer
5.0 / 5
One path from backlog to production
Every request moves through the same visible operating path. The specialist can change. Accountability does not.
TRIAGE
BUILD
TEST + SHIP
IN PRODUCTION
Backlog and production issues
Requests, defects, release risk, missing automation, and integration work.
Weekly triage
Business impact, dependencies, access, owner, and acceptance criteria.
Right specialist
Administration, development, integration, architecture, or release support.
Test and release
Review, validation, deployment, documentation, and rollback readiness.
One owner and visible roadmap
What shipped, what is blocked, what is next, and who owns the decision.
Salesforce changes that reach production with context, ownership, and a next step.
Gray leads the relationship, and the GAT team delivers the work through production.
Gray is GAT’s Lead Consultant and remains hands-on with priorities, architecture, and release decisions. He works with your team to separate production risk from roadmap work and keep one delivery plan across Salesforce and connected systems.
Our administrators, developers, integration specialists, and architects own the work in their disciplines. Gray keeps the context and acceptance criteria connected while the GAT team carries each item through testing, documentation, and production.
Salesforce consulting at Slalom
At Slalom, Gray worked inside multidisciplinary Salesforce delivery teams, building the consulting foundation he later carried into operating roles.
Revenue operations at Rula
He then moved to Rula, where he architected and built patient-operations systems for patient processing and revenue operations, then owned the Salesforce workflows and operating path behind them.
Enterprise applications at Cribl
After Rula, Gray joined Cribl, where his work included support operations, community access, and the production systems behind them.
ApexGenius at GAT
After Cribl, Gray moved full time into GAT, where he leads managed-services delivery and continues to build ApexGenius, GAT’s Salesforce admin MCP for Claude and ChatGPT.
Upwork client reviews5.0 · Top Rated Plus
Salesforce Developer for REST API Integration
5.0 / 5
Salesforce Administrator needed to create and update new tasks, fields, and create basic automation.
5.0 / 5
We need a Salesforce Admin/Developer with extensive Formstack experience
5.0 / 5
Help me create Apex Trigger for Salesforce
5.0 / 5
Salesforce.com Apex Class Updates and Test Class Coverage
5.0 / 5
Hourly Salesforce Admin Work
5.0 / 5
Salesforce Developer
5.0 / 5
Salesforce Developer
5.0 / 5
Managed ownership fits when the work does not stay in one lane
Managed ownership fits when
The backlog keeps growing
Production work, enhancements, and maintenance compete for the same limited attention.
The org needs more than one specialty
Administration alone cannot cover development, integrations, architecture, and releases.
Nobody owns the full roadmap
Requests arrive, but priority, dependencies, acceptance, and follow-through are unclear.
Reliability matters after launch
The team needs monitoring, documentation, recovery, and a person accountable when something fails.
Another path fits better when
You need Salesforce product support
We cannot recover a Salesforce login, answer billing questions, or replace Salesforce Customer Support.
You have one fixed project with a defined end
A scoped implementation may fit better than ongoing managed ownership.
You only need temporary staffing under someone else's delivery process
We work best when GAT owns an agreed part of the outcome, not only a block of hours.
Questions before GAT takes ownership
Are you Salesforce Customer Support?+
No. GAT Solutions operates, improves, integrates, and extends customer-owned Salesforce orgs. We cannot recover a login, change a Salesforce bill, or replace Salesforce's own product-support desk. If that is what you need, contact Salesforce Customer Support directly.
Do we have to replace our current Salesforce administrator?+
No. We can own the work around an internal administrator, give that person specialist coverage, or take responsibility for an agreed part of the roadmap. The boundary and decision owners are made explicit before work starts.
Can you handle both administration and development?+
Yes. The model covers administration, declarative automation, custom development, integrations, architecture, testing, releases, and documentation. We use the smallest level of custom work that can meet the verified requirement cleanly.
How do priorities get decided?+
We order work by business impact, production risk, dependencies, and the decisions your team needs to make. Commercial promises and material stage changes stay with an accountable human. GAT keeps the work visible and brings the decision to the right owner.
What happens when something breaks?+
The response path is agreed before it is needed. Failures stay observable, alerts have an owner, retry and recovery behavior are documented, and your team has a human escalation path.
Can we start with the backlog we already have?+
Yes. Send the list, spreadsheet, ticket queue, or production issue that already exists. We will use it to identify the operating boundary, dependencies, immediate risk, and the first work that should move.
What happens after we submit the form?+
We read the request, reply with the first questions we would answer, and tell you whether managed ownership, a scoped implementation, or another path fits better. You can also choose a time on the page if you want to talk immediately.
Bring us the backlog your team cannot keep carrying
We will help you separate urgent production risk, valuable roadmap work, and requests that should not be built. If managed ownership fits, you will know what GAT owns and how the work moves.
What is slowing your Salesforce team down?
Send the backlog, production issue, or capability gap. We will reply with the first questions we would answer and whether managed ownership fits.
By submitting, you agree that GAT Solutions may contact you about this request. We do not sell your information.